Political discourse has been vitriolic. Rampant shootings of civilians by
law enforcement personnel that appear quick to use deadly force has created
divisiveness in our nation. Retaliation by unstable individuals target good
people in law enforcement who place their lives on the line everyday for safety
and welfare of our citizens creates sadness, horror and more schism among we
Americans.
Sociologists, pundits, media talking heads, politicians, civil rights
activists, the aggrieved, racists, victims, the privileged and the
underprivileged, Democrats, Republicans, Libertarians, Communists, Fascists,
the religious right, the secular left, and everyone on Face Book or with an
email account has an opinion as to what is wrong with our society – the whys,
the history, the fallacies, the misunderstandings, the unjustified fears, the
inability of those of different races, religions, sexual orientations, cultural
backgrounds, country of origin, or physical / mental abilities to understand
the facts or a particular individual’s beliefs.
What is missing in the discourse? I believe it is an appreciation of and
a call to every human in our world to cultivate empathy.
Empathy is the
capacity to understand or feel what another
being is experiencing from within the
other being's frame of reference or the ability to place oneself in another's
position.
One of the skills
that I have had to develop to achieve success in my profession in the insurance
industry, which requires me to negotiate resolutions of complex disputes, is
that of negotiation. To facilitate a negotiated settlement that involves
persons or companies with diametrically opposed viewpoints, a good negotiator
or mediator seeks to understand the needs of all parties to the conflict. That
requires asking critical questions about the perspective of each party and
listening to what each side wants and understanding what each side can live
with. No side gets everything; but every
side achieves something.
From my
humble perspective empathy is what is required to achieve progress in the
fractured world in which we find ourselves. It is critical that empathy be
considered with police departments implementing training programs that
discourage the use of deadly force unless faced with deadly force. Empathy can
motivate at-large communities to work together to cure blight, improve
neighborhoods, and to ensure public education provides equal opportunities for
all students. Empathy creates
environments of cooperation rather than opposition. Empathy requires us to
listen to the viewpoints of others and try to understand another’s
perspective. It is not necessary to completely
agree with another’s perspective. But it is necessary to attempt to understand.
Compromise and movement towards
solutions are not possible without understanding.
If I have not walked in another human being’s
shoes I cannot fully understand his or her experiences, fears, hopes, dreams or
desolation and I cannot expect another to fully understand mine. But collectively, we as a nation have to try.
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